Water Department

Water Department
227 Cedar Street, Sevierville, TN  37862
Phone 865.774.3852
Office Hours: M-F 8 a.m. - 4:30 p.m.
Closed Saturday, Sunday and Holidays
Fax: 865-774-3747


You can pay your  Sevier County Water Department bill using the link above or call  877.768.5046
Bills may be paid at the office at 227 Cedar Street, Sevierville, TN  37862. They may also be paid at all branches of SmartBank, Citizen’s National Bank, and Tennessee State Bank. Bills may be paid by debit/credit cards on this site for a convenience fee of 2.75%. Late payments must be made at the office or sent by mail. E-billing is now available. To sign up, send us an Email. You will continue to receive your bill in the mail.
The Sevier County Water Department is now on Twitter! Follow @scwaterdept for news, including maintenance and service disruptions. 
Click here for the Sevier County Water Authority Water Quality Report 2023

The Water Department is now accepting payments at SmartBank, Citizens National Bank (CNB), and Tennessee State Bank (TSB)
To report an emergency after business hours, call 865.774.3757
Water Rates
Residential Rate FY 2019/20 
Residential Application Fee $100.00
Minimum bill for 1,500 gallons $28.50
All usage over minimum per 1,000 gallons $13.50
Commercial Rate FY 2019/20
Commercial Application Fee $200.00
Minimum bill $38.50
Per 1,000 gallons $15.00
Water Department Forms: 
Tap Fees
$1,000 to connect a ¾” tap
$4,000 to connect a 1” tap
$8,000 to connect a 2” tap
$50.00 for Service Fee
Other Fees
10% of total bill for late payment
$50 for disconnection, re-connection or returned check.

Director - Brent Shults
865.774.3763 EMAIL
Assistant Director - David Valentine
865.774.3854 EMAIL
Office Manager - Misty Green

865.774.3852 EMAIL